 "In today’s business world having a contact center in the cloud is essential to providing superior customer support. We've been more than pleased with the service provided by Noncore Solutions. It is mission-critical that our infrastructure is performing to our high standards, enabling our business to provide high-quality, responsive customer service to all of our clients." Robert Davies, Director of Operations "Optimal agent utilization and increased operating efficiency were the main factors in our decision to go with a virtual call center. The thing that set Noncore Solutions apart was their ability to rapidly deploy and integrate with our existing system. We were up and running in a matter of days versus several weeks or even months it would have taken with many of the other vendors we spoke to." Chris Collins, Call Center Manager "In the past we have dealt with other hosted call center solutions and their unreliability was stopping our business from performing at a level we knew was possible. With Noncore Solutions, we were able to get a new solution up in a more than timely fashion and we finally have a hosted dialing solution which our business can grow as well as be reliable. We've seen a 25% increase in the number of outbound calls per agent due to Noncore Solutions reliability and functionality." Cathleen Tedford, Call Center Director "From the time our relationship began with Noncore Solutions, we have had the best customer and technical support that we could ever expect. In a world that no longer allows for personalized and ethical services, we are amazed by this refreshing experience in doing business with Noncore Solutions. Your services have been great, and your company continued in this direction when our technical support representative took care of us by setting up additional agent stations in a matter of minutes." Christina Clonts, Operations Manager "Our telemarketing business has become so much more profitable since using the hosted dialing solution Noncore Solutions provides. I would highly recommend it to anyone that is serious about taking their business to the next level. Great customer service and superior technical support." Steve Anderson "We refer customers to Noncore Solutions because in today’s competitive business environment, hardware costs can’t be justified when there are software solutions out there like Noncore Solutions provides that actually cost far less and perform without the additional salaries, and hardware cost that come with a traditional dialer system . These guys provide customer service above and beyond all other hosted dialer companies." Tim Cooper, Systems Manager "I just wanted to let you know, your hosted dialing service is the best thing out there for the price and service. I mean the service is above and beyond our expectations. Hosted dialing is amazing, every minute we have someone new to pitch. It works great and you guys are awesome. Keep up the good work." Jan Smith, Outbound Call Manager "I just wanted to take a moment to extend my sincere thanks for providing such great products at reasonable prices. The performance is simply amazing. I recommend Noncore Solutions to everyone I know in the business of making high volume phone calls. Thanks for a wonderful product. Added to your easy to use interface the technical proficiency of your support representatives is excellent. They are all very knowledgeable, and are extremely helpful in resolving any issues. I am very happy with your product and support. Looking forward to a long lasting relationship." Jill McPherson "After looking into many different vendors and products we are extremely satisfied with product and service provided by Noncore and their talented team. Hosted dialing has opened new doors to our marketing department. The ease of business is key and it is not just about the affordable cost of the system, but more so the service and customer support behind the product." Jim Farmer, Marketing Manager |
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